Frequently Asked Questions
General FAQ's
What services does ReconTrust provide?

As a company that provides Document Custody, Default, and Lien Release services to one of the largest loan originators and servicers, ReconTrust is equipped to meet the needs of mortgage companies on a nationwide level. We have a long history of providing timely and accurate services, and we utilize current technologies to provide efficient processes that meet the needs of our clients.

What is your affiliation with Countrywide?

ReconTrust is a proud member of the Countrywide Financial Corporation family of companies, a diversified financial services provider serving consumers and institutions primarily in the mortgage industry. We are regulated by the Office of Thrift Supervision.

ReconTrust is structured as a separate entity from our affiliated mortgage company – this is to ensure our regulators and investors that we are truly independent. This structure is similar to many of our competitors.

How can I learn more about your privacy and security policy?

Our privacy and security policies may be obtained through the following link, http://my.countrywide.com/Privacy.aspx?linkid=PCFT014.

How can I learn more about Countrywide and Countrywide Bank?

To learn more about Countrywide Financial Corporation, Countrywide Bank, and its affiliates, please visit our web site: www.countrywide.com.

How can I contact ReconTrust?

Please email us and we will be happy to speak with you regarding our suite of financial services.